Where can I find system information for my connected TV or games console?

You'll need to open the BBC iPlayer app on your TV or console, then head to the Settings menu and select System Information at the bottom of the menu. 

Image of the System Information page on the BBC iPlayer TV app. The System Information menu option is highlighted.

If you need to contact us about a potential fault this information will be useful and will help us investigate your issue, so please include all of the system information details on this screen when you get in touch.